Privacy policy.

Effective Date: March 29, 2025
Last Updated: March 29, 2025

At Perma Mental Health, we are committed to protecting your privacy and ensuring the confidentiality of your protected health information (PHI). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us electronically.

We collect various types of information to provide and improve our services. This includes personal information such as your name, date of birth, contact details, and payment information. We also collect health information relevant to your mental health treatment, including your medical history, treatment plans, therapy notes, and medication details. Additionally, we may gather technical information such as your IP address, browser type, and device information through cookies and similar tracking technologies to enhance your experience on our website.

We use the information we collect for several purposes, including delivering mental health services, managing appointments, processing payments, and communicating with you about your care. Your information also enables us to comply with legal and regulatory obligations and improve our website’s functionality and security.

To protect your PHI, we implement industry-standard security measures. This includes encryption of data during transmission and at rest, strict access controls to prevent unauthorized access, and regular security audits to identify and mitigate risks.

We do not sell or rent your information. Your PHI may be shared only under specific circumstances, such as with healthcare providers involved in your treatment, insurance companies for billing purposes, or third-party service providers who assist us in delivering services. All third parties with access to PHI are required to be HIPAA-compliant. We may also disclose your information if required by law or to prevent harm.

As a patient, you have rights under HIPAA. You may request access to your PHI and obtain a copy of your records. You have the right to request corrections to inaccurate or incomplete information. You can also ask us to restrict certain disclosures of your PHI. In the event of a data breach, you will be notified promptly, in accordance with HIPAA regulations, with details about the breach and any steps you should take.

Our website uses cookies and similar tracking technologies to enhance user experience. You can adjust your browser settings to refuse cookies; however, some website features may not function properly without them.

We retain your PHI only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When the retention period expires, we securely delete or anonymize your data.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date and post the revised policy on our website.

If you have any questions or concerns about this Privacy Policy or your rights, please contact us:

Perma Mental Health
950 W Bannock Street, Ste. 1100
Boise, ID 83702 
(208) 996-1700